Nurse-Led Home Care · City of Edinburgh & The Lothians

Home Care in Edinburgh — Nurse-Led by Our Registered Nurses

Zento provides nurse-led home care in Edinburgh and across the Lothians. We are a local care provider, based in Edinburgh, registered with the Care Inspectorate, and led by registered nurses who write and supervise every care plan we deliver. If someone you love needs support at home — whether that is a few visits a week or something more — we are here to help.

Call our Edinburgh team: 0131 210 0095
Registered nurse conducting home care assessment in Edinburgh
Care Inspectorate Registered

Nurse-led home care across Edinburgh

Zento is a nurse-led home care provider, operating from our Edinburgh office on Adit Place (EH17). We provide visiting care, live-in care, overnight support and specialist home care services to older adults living across the City of Edinburgh — from Portobello and Leith in the east to Corstorphine and Balerno in the west.

What distinguishes us from other Edinburgh care providers is the clinical standard behind everything we do. Every care package is assessed, written and regularly reviewed by a registered nurse. Carers are trained and supervised to a clinical level. We are registered with the Care Inspectorate (CS2026000326), which means our service is independently inspected and held to national care standards.

Eligible Edinburgh residents aged 65 and over may qualify for Free Personal Care, which covers the cost of personal care at home through City of Edinburgh Council. We can help your family understand what funding is available during your initial consultation.

Local Expertise

A local Edinburgh team you can trust

We are not a national franchise managing Edinburgh from a call centre elsewhere. Our Edinburgh office is staffed by a local care team that knows the city — its hospitals, its communities, its NHS Lothian services, and the funding routes available to Edinburgh and Lothian families.

When you call us, you speak to someone based in Edinburgh. When a nurse assesses your loved one, they travel from our Edinburgh office. When care visits begin, your carer is managed locally, not remotely.

Tailored Support

Our home care services in Edinburgh

Our Edinburgh team provides the full range of home care services. Each is delivered by trained carers, overseen by a registered nurse, and tailored precisely to the individual receiving it.

Live-In Care in Edinburgh

Live-in care allows an older person to remain in their Edinburgh home with a dedicated carer present around the clock — an alternative to a care home that many Edinburgh families are choosing. Rather than uprooting someone from a home they know, a familiar street, a GP surgery they trust, and a community they belong to, live-in care brings full-time support directly to them.

Our Edinburgh nursing team matches each client with a live-in carer suited to their personality, care needs and daily routine. The carer is supported and supervised by a registered nurse, who reviews the care plan regularly and adjusts it as the client's needs change. Live-in care is available for older adults, those recovering from illness or surgery, and people living with dementia or other long-term conditions.

Respite Care in Edinburgh

If you are a family carer in Edinburgh, respite care gives you the opportunity to take a genuine break — knowing your loved one is safe, comfortable and well looked after in their own home. Zento provides at-home respite care in Edinburgh: a carer comes to your loved one, rather than your loved one being moved into unfamiliar surroundings.

Respite can be arranged as planned, regular cover — weekly breaks for family carers — or as emergency support at short notice. Edinburgh families who want to know more about carer support and their own rights are also encouraged to contact VOCAL (Voluntary Organisations' Caring for Lothian), the Edinburgh charity that supports unpaid family carers across the city.

Overnight Care in Edinburgh

For Edinburgh families where a loved one needs support during the night but does not require full-time live-in care, overnight care provides a practical and reassuring solution. We offer two types: sleep-in care, where a carer stays overnight and is available if needed; and waking-night care, where the carer remains awake and active throughout.

Overnight care is often needed following a period of illness or hospital discharge, when night-time confusion, falls risk or medication needs make unsupervised nights unsafe. It is also commonly arranged for people living with dementia, where wandering or disorientation overnight is a concern. Our Edinburgh nursing team will advise which option suits your situation and can arrange an assessment at short notice when needed.

Dementia Care in Edinburgh

Remaining at home, in a familiar environment, surrounded by personal belongings and established routines, makes a meaningful difference to the wellbeing of someone living with dementia. Zento provides dementia care at home across Edinburgh — keeping people connected to the places, people and patterns that are important to them.

Our approach to dementia care focuses on carer consistency — the same carer, or a small team of familiar faces, visiting reliably so that your loved one is never met by a stranger. Our nursing team develops care plans specifically for each person's stage of dementia and the behaviours it produces, and reviews them regularly as the condition progresses. We liaise with families, GPs and Edinburgh-based memory services to ensure care remains appropriate.

Personal Care in Edinburgh

Personal care covers the daily tasks that become difficult with age, illness or reduced mobility — washing, dressing, continence support, grooming and getting ready for the day. These are the most intimate forms of care, and the quality of the person delivering them matters enormously.

Zento's personal care visits in Edinburgh are delivered by trained carers who approach each client with patience, dignity and a genuine understanding of what it means to need help with private tasks. Every carer is recruited, trained and supervised by our nursing team. Visits are scheduled around the client's preferred routine — not around what is convenient for us. For many Edinburgh families, a daily personal care visit is the foundation around which other support is built.

Hospital Discharge Support in Edinburgh

When a loved one is discharged from the Royal Infirmary of Edinburgh or the Western General Hospital, the first days at home are often the most uncertain. Physical recovery continues at home, but the level of support at home does not always match what was available in hospital. Zento works with Edinburgh families — and with discharge teams at NHS Lothian — to bridge that gap.

Our hospital discharge service provides short-term intensive care designed around what was actually needed on the ward. This can include personal care, medication management, mobility support, meal preparation and overnight assistance. Our nurses liaise directly with hospital discharge coordinators and community nurses at NHS Lothian to ensure the transition home is safe and well supported. Care can be arranged within 48 hours of a planned discharge.

Edinburgh Clinical Observation

Signs your loved one in Edinburgh may need care at home

Recognising when a family member needs extra help is not always straightforward. If several of these signs feel familiar, our Edinburgh nurse team can provide a gentle, confidential assessment.

01Noticeable Change

Changes in mobility or frequent falls

Stumbling, difficulty getting up from a chair, or reluctance to walk unassisted around the home.

Clinical assessment indicator
02Noticeable Change

Medication mismanagement

Forgetting daily doses, taking incorrect quantities, or confusion regarding prescription times.

Clinical assessment indicator
03Noticeable Change

Skipped meals and noticeable weight loss

Unopened food in the fridge, missed meals, or observable changes in physical strength.

Clinical assessment indicator
04Noticeable Change

Struggling with personal care and dressing

Difficulty bathing safely, wearing soiled clothes, or neglecting daily personal grooming.

Clinical assessment indicator
05Noticeable Change

Increased memory lapses or disorientation

Forgetting recent events, misplacing household keys/belongings, or nighttime wandering.

Clinical assessment indicator
06Noticeable Change

Household chores becoming unmanageable

Piles of unopened post, neglected laundry, or general untidiness in previously tidy rooms.

Clinical assessment indicator
No Pressure · Honest Advice

Noticing two or more of these signs?

Our nurse-led team can visit your parent at home in Edinburgh or Perthshire to carry out an honest, clinical evaluation.

Full Coverage

Edinburgh postcodes and areas we cover

Our Edinburgh team provides nurse-led home care across the full City of Edinburgh council area. We cover every Edinburgh postcode from EH1 to EH17, including the following neighbourhoods and areas:

City Centre
Leith
Portobello
Joppa
Morningside
Bruntsfield
Marchmont
Newington
Stockbridge
Inverleith
Trinity
Granton
Pilton
Corstorphine
Murrayfield
Saughtonhall
Gorgie
Slateford
Colinton
Oxgangs
Juniper Green
Currie
Balerno
Liberton
Gilmerton
Craigmillar
Duddingston
Abbeyhill
Barnton
Davidson's Mains
Fairmilehead

Surrounding Lothians Coverage

Looking for care outside the city boundary? Explore our dedicated pages for neighbouring areas in the Lothians:

Office Details

Our Edinburgh office

Zento's Edinburgh office is based on Adit Place, Edinburgh EH17. Our care team manages all home care services across Edinburgh and the Lothians from this location.

Edinburgh Office

Adit Place, Edinburgh EH17

Care Inspectorate: CS2026000326 (Support Service)

CS2026000325 (Housing Support Service)

Edinburgh Family Feedback

What Edinburgh families say about Zento

Real experiences from families across Edinburgh who trust Zento to care for their loved ones.

4.7 / 5.0 average Verified Family Feedback

Tried another agency first — night and day difference. Carer knows how Mum takes her tea and when she likes to get up. Three months, no care home talk.

P

Patricia H.

Newington, Edinburgh

Needed help fast after Dad's fall. Nurse assessment next day, carer by end of week. Having a nurse oversee it feels safer than a call centre.

J

James A.

Colinton, Edinburgh

I manage Mum's care from London. Local team keeps me updated without me chasing. Still stressful from a distance, but much less than before.

S

Sandra K.

Portobello, Edinburgh

4-Step Process

How to arrange home care in Edinburgh

01

Call our Edinburgh office

Call 0131 210 0095 or complete our enquiry form. We will listen and answer your questions honestly — no pressure, no obligation.

02

Nurse assessment at home

A registered nurse visits your loved one at their Edinburgh address to understand their care needs, preferences and daily routine.

03

Care plan written and agreed

Your nurse writes a personalised care plan and matches a carer to your family. You review and approve it before anything begins.

04

Care begins

Your carer starts visits on the agreed schedule. Our Edinburgh nursing team reviews the plan regularly and stays in touch with your family.

Edinburgh FAQs

Frequently asked questions about home care in Edinburgh

Do you cover my Edinburgh postcode?

Zento covers all Edinburgh postcodes from EH1 to EH17, including every neighbourhood across the City of Edinburgh council area — from Portobello and Leith in the east to Corstorphine, Balerno and Currie in the west. We also cover Midlothian, East Lothian and West Lothian from the same Edinburgh office. If you are unsure whether your postcode falls within our area, call our Edinburgh team on 0131 210 0095 and we will confirm immediately.

How quickly can you arrange home care in Edinburgh?

In most cases, we can complete a nurse assessment and begin care within a few days of your initial enquiry. For urgent situations — such as hospital discharge, a sudden change in health, or a family carer who can no longer continue — we can often arrange emergency cover within 24 to 48 hours. Contact our Edinburgh office on 0131 210 0095 to discuss your timeline.

What is Free Personal Care and do Edinburgh residents qualify?

Free Personal Care is a Scottish Government-funded scheme that covers the cost of personal care at home for eligible adults aged 65 and over, regardless of their income or savings. In Edinburgh, it is accessed through a care needs assessment arranged by City of Edinburgh Council's Health and Social Care Partnership (Edinburgh HSCP). Younger adults with certain conditions may also qualify under Frank's Law. We can guide you through the process and help you understand what you are entitled to.

Is Zento registered with the Care Inspectorate in Edinburgh?

Zento is fully registered with the Care Inspectorate, the independent regulator of care services in Scotland. Our Edinburgh registration numbers are CS2026000326 (Support Service) and CS2026000325 (Housing Support Service). Registration means we meet national care standards and are subject to independent inspection. You can view our registration details on the Care Inspectorate's online service register at careinspectorate.com.

Will my loved one always have the same carer?

Carer consistency is one of the things Edinburgh families ask about most. Our approach is to build a small team of regular carers for each client rather than sending different people each week. For clients with dementia or anxiety, we treat consistency as a clinical requirement — the same carer, the same routine, the same familiar face. While there will occasionally be cover for holidays or illness, we work hard to ensure these disruptions are minimal and managed well.

Regional Hub

Home care across Edinburgh and the Lothians

Our Edinburgh office covers more than the city boundary. We provide the same nurse-led home care to families across the wider Lothian region. If you live just outside Edinburgh, you can access the same local team, the same nursing oversight and the same standard of care.

Speak to our Edinburgh team today

If you are looking for home care in Edinburgh for a parent, spouse or family member, we would like to hear from you. Our nursing team is here to listen, explain what is possible and help you find the right care — without any pressure to make a decision before you are ready.

No pressure. No obligation. Honest advice from registered nurses.

0131 210 0095info@zentogroup.co.uk