Our Care Services — Nurse-Led Support in Your Own Home
From daily visiting care to continuous 24-hour live-in support, every Zento service is designed, managed, and regularly reviewed by registered nurses. We help your loved one stay safely and comfortably at home.
Care tailored to individual clinical needs
No two individuals have the exact same needs. At Zento, we believe care should never be a rigid, one-size-fits-all package. Whether your family needs short daily visits for personal care, overnight reassurance, or comprehensive 24-hour live-in support, our registered nurses ensure every detail is clinically sound.
Our nurses perform a thorough initial assessment, match carers suited to your loved one's personality and care needs, and conduct regular reviews to ensure support evolves as circumstances change.
Home Care Services
Flexible, visiting support in your own home — from a few hours a week to multiple visits a day.
Live-In & 24-Hour Care Services
Comprehensive alternatives to a residential care home, keeping your loved one safe at home day and night.
Why nurse-led care makes the difference
Many care agencies match carers without formal clinical oversight. At Zento, every care arrangement is overseen by a registered nurse from day one.
Our nursing team assesses cognitive, medical, and mobility risk profiles, creates customized clinical protocols, trains carers, and performs regular ongoing reviews. If your loved one's condition changes, our nurses adjust the care plan proactively.
How to arrange care with Zento
Call us or submit an enquiry
A confidential discussion with our friendly team about your loved one's situation and care needs.
Registered nurse assessment
Our nurse visits your loved one at home to evaluate physical, cognitive, and clinical care needs.
Custom nurse-written care plan
We write a tailored care plan and match carers carefully chosen for personality and skillset.
Care begins with regular reviews
Care starts smoothly on your timeline, with ongoing nurse monitoring and regular care reviews.
What families say about Zento
Real reviews and feedback from families who entrusted us with their loved one's care.
“Dad's care plan was written by an actual nurse, which gave us confidence from day one. Visits are mostly reliable and the carers seem to know him properly now.”
Margaret S.
Morningside, Edinburgh
“We needed help quickly after Mum left hospital. It took a few days to get the routine fully settled, but once it did, things ran smoothly. Would recommend.”
David K.
Crieff, Perthshire
“Good communication from the office and a proper assessment at the start. Not the cheapest option locally, but you can tell there's clinical oversight behind it.”
Helen C.
West Lothian
Frequently asked questions about our services
What types of care services does Zento offer?
Zento provides a comprehensive range of nurse-led care at home services, including hourly personal care, medication support, dementia care, companionship, meal preparation, hospital discharge care, respite care, live-in care, overnight care, and full 24-hour shift care.
What does 'nurse-led care' mean?
Nurse-led care means that registered nurses perform the initial assessment, write every care plan, train and match carers, and perform regular ongoing care reviews. This ensures clinical safety and high quality standards that standard care agencies cannot match.
How quickly can care be arranged?
In urgent situations — such as a sudden hospital discharge or emergency respite need — we can often assess and begin care within 24 to 48 hours. For planned care arrangements, we work around your family's desired schedule.
Where does Zento provide care services?
We provide care across Edinburgh and all the Lothians from our Edinburgh office, and across Crieff, Comrie, Muthill, Braco and Perthshire from our Crieff office.
How do I know which service is right for my loved one?
During your initial phone consultation and nursing assessment, our registered nurse will discuss your loved one's specific needs, risk profile, and preferences to recommend the most suitable and cost-effective care option.
Speak to our nursing team today
Let's discuss your family's needs with an honest clinical assessment, not a sales pitch.
No pressure. No obligation. Honest advice from registered nurses.